General Guidelines and Conditions – Tour and Cruise Policies

 
Since 2009   |   IATA Accredited   |   NTA Member   |   JourneyWoman Verified Partner   |   AmaWaterways Certified Advisor   |   ★ 4.9 Google Reviews
Booking, Payment, Cancellation, Refund, and General Travel Policies

We believe travelers should understand their payment obligations, cancellation rights, and travel responsibilities before making a reservation.

We provide separate policies for our land tours and Croatia small-ship cruises and for our AmaWaterways river cruises. Each explains payment schedules, cancellation and refund terms, travel insurance recommendations, and responsibilities.

Please review the policy applicable to your trip before booking.

General Guidelines and Conditions – Land Tours and Croatia Cruises

Download General Guidelines and Conditions – Land Tours and Croatia Cruises

Contents

  • 1. Pricing, Inclusions, and Occupancy

  • 2. Deposits and Payment Terms

  • 3. Traveler Cancellations and Refunds

  • 4. Tour Cancellations and Changes by Us

  • 5. Supplier Confidentiality and Refunds

  • 6. Travel Insurance

  • 7. Force Majeure and Travel Disruptions

  • 8. Traveler Conduct, Health, and Mobility

  • 9. Travel Documents, Flights, and Arrivals

  • 10. Hotels, Transportation, and Luggage

  • 11. Service Providers and Responsibilities

  • 12. Complaints, Disputes, and Chargebacks

  • 13. Contact Information

General Guidelines and Conditions – AmaWaterways Cruises

Download General Guidelines and Conditions – AmaWaterways Cruises

Contents

  • 1. Pricing, Inclusions, and Occupancy

  • 2. Deposits and Payment Terms

  • 3. Traveler Cancellations and Refunds

  • 4. Cruise Cancellations and Changes by Us

  • 5. Supplier Confidentiality and Refunds

  • 6. Travel Insurance

  • 7. Force Majeure and Cruise Disruptions

  • 8. Traveler Conduct, Health, and Mobility

  • 9. Travel Documents, Flights, and Arrivals

  • 10. AmaWaterways Ship Operations and Excursions

  • 11. Service Providers and Responsibilities

  • 12. Complaints, Disputes, and Chargebacks

  • 13. Contact Information

Questions About Our Travel Policies?

We want every traveler to understand our booking, payment, cancellation, and refund policies before making a reservation. If you have questions about any of our General Guidelines and Conditions, we're happy to help.

Small Group Tours by The Traveling Professor

Phone: 413-528-2125

Email: info@smallgrouptours.com